KUALA LUMPUR, Nov 13 – Malaysia’s National Cyber Security Agency (NACSA) believes the recent global disruption affecting Microsoft 365 services was more likely caused by technical or infrastructure problems than a cyberattack.
The disruption potentially affected users worldwide, including those in Malaysia.
In a statement shared on its official Facebook page, NACSA said several major Microsoft applications experienced service interruptions.
These included Outlook, Microsoft Teams, SharePoint, Microsoft 365 Copilot and Defender XDR.
Government Agencies Urged to Check Systems
Following the disruption, NACSA advised government agencies and National Critical Information Infrastructure (NCII) organisations to check whether their systems and services had been affected.
The agency also reminded organisations to maintain continuous cybersecurity monitoring.
It urged them to follow Microsoft’s official updates for the latest information about the incident.
Organisations Asked to Report Disruptions
NACSA also called on affected organisations to report operational disruptions promptly through established reporting channels.
The agency stressed the importance of monitoring systems and responding quickly to service interruptions.
Although the incident appears to involve technical or infrastructure issues rather than a cyberattack, organisations must remain alert to potential cybersecurity risks.
The incident highlights the importance of reliable digital infrastructure and strong monitoring systems, especially for services used by government agencies and critical national sectors.
Source : BERNAMA | Rewritten By Minutesmy
