KUALA LUMPUR: Repair work following the overhead line equipment (ATA) outage at KM 458.872 between Tiroi Station and Seremban has been completed and electric train services (ETS) are back in operation.
However, Keretapi Tanah Melayu Bhd (KTMB) in a statement today informed that several ETS services on the KL Sentral-JB Sentral-KL Sentral route are still experiencing temporary delays to allow the operation schedule to be stabilized.
KTMB informed that as of 3.30 pm this afternoon, eight ETS services were still experiencing delays, namely train EX9573 which was three hours and 34 minutes late, EP9524 (two hours and 35 minutes), EP9326 (one hour and 40 minutes) and EP9428 (25 minutes).
Also experiencing delays were trains EP9323 (two hours 11 minutes), EG9343 (one hour 14 minutes), EG9442 (two hours 51 minutes) and EX9575 (one hour).
KTMB informed that ETS passengers who were affected by train delays of more than two hours and chose not to continue their journey can obtain a full fare refund at the ticket counter.
“As a welfare measure and to reduce passenger inconvenience, KTMB is providing food and soft drinks to passengers on train services that were delayed by more than two hours as a thank you for your patience and cooperation throughout the disruption period,” the statement said.
In addition, KTMB Auxiliary Police members and operations staff at Seremban Station also helped manage passenger movements and provided the latest information to ensure the smooth running of those affected.
KTMB informed that as soon as the disruption was identified, an initial notification was sent via short messaging service (SMS) to the passengers involved to inform them of the current status and expected delays to enable them to plan their journey better.
“KTMB is closely monitoring train movements to ensure that the operating schedule is fully restored as soon as possible,” the statement said.
— BERNAMA
