Tencent Cloud Expands AI Agent Solutions to Indonesia, Targets Enterprise AI Adoption

JAKARTA, July 15 — Tencent Cloud, the cloud computing arm of global technology company Tencent, has expanded its international suite of artificial intelligence (AI) agent solutions into Indonesia as businesses in the country accelerate digital transformation and AI adoption. The announcement was made during Tencent Cloud’s AI Executive Day summit in Jakarta, which gathered more than 150 enterprise leaders, technology executives and industry partners to discuss the practical use of AI agents in business operations, including workplace productivity, creative production, enterprise automation and access to advanced AI models. Tencent Cloud said the expansion aims to help Indonesian companies move beyond traditional chatbot applications and content generation by deploying AI agents capable of planning, executing and automating complex multi-step tasks. According to a recent industry study, 57 per cent of Indonesian enterprises identified AI as their top priority for the year ahead, while 66 per cent indicated plans to increase their focus on agentic AI technologies. At the summit, Tencent Cloud introduced several AI-powered solutions, including Tencent WorkBuddy, an agent-based workplace productivity platform designed to help employees complete tasks through simple instructions. The platform allows users to assign AI agents to perform activities such as market research, data analysis and visual reporting, while accessing specialised AI “Experts” in areas including finance, law and marketing. It also supports integration with different large language models through APIs and enables remote workflow management via platforms such as Discord, Slack and Telegram. Tencent said WorkBuddy has gained significant adoption in China, recording more than 8.85 million monthly active users within its first month after launch. The company also showcased Tencent Design Miora, an AI-powered creative studio designed for designers, content creators and marketing professionals. The platform uses persistent memory technology to maintain brand consistency and allows users to generate creative assets including graphics, videos, 3D designs and user interface materials from a single natural-language instruction. In addition, Tencent Cloud introduced TokenHub, its Model-as-a-Service platform that enables enterprises to access multiple large language models through a centralised API gateway. The solution helps businesses manage AI model usage, optimise costs and improve performance through flexible token allocation. Tencent Cloud Vice President and Vice President of APAC at Tencent Cloud International, Jimmy Chen, said Indonesian businesses were increasingly shifting from AI experimentation towards practical implementation. “Indonesian enterprises are increasingly looking to move from AI experimentation to real adoption. With agents like WorkBuddy and Miora, we help local organisations shift execution-heavy work to AI, allowing teams to focus on smarter decisions and innovation,” he said. Chen added that Tencent Cloud remained committed to supporting Indonesian companies in modernising operations, adopting AI technologies and expanding globally. Strengthening Digital Transformation Across Indonesia Beyond AI solutions, Tencent Cloud highlighted its ongoing partnerships with Indonesian companies across telecommunications, digital platforms and financial services sectors. One of the key collaborations highlighted during the summit was its partnership with XLSMART, where Tencent Cloud supported the telecommunications operator’s large-scale cloud transformation. During a panel session, XLSMART Director and Chief Information Technology Officer Yessie D. Yosetya discussed how the company modernised its operations using Tencent Cloud infrastructure while maintaining uninterrupted services for millions of customers. Yessie said the transformation enabled XLSMART to improve operational efficiency, accelerate innovation and strengthen its ability to scale future digital services. “With Tencent Cloud, we consolidated onto a modern cloud foundation with zero downtime and put AI to work across the project. That gives us a base to keep innovating on, and the confidence to scale for what comes next,” she said. Tencent Cloud also revealed its support for GoTo, Indonesia’s largest digital ecosystem, in one of the region’s major cloud migration projects involving the movement of more than 1,000 on-demand services onto a more scalable and resilient cloud platform. In the financial services sector, Tencent Cloud provides database solutions such as TDSQL to support banks including Bank Neo Commerce, helping them manage large-scale customer operations. Its electronic Know Your Customer (eKYC) solutions are also being used by financial institutions such as Bank Rakyat Indonesia (BRI) to enable remote customer verification and strengthen fraud prevention measures. Meanwhile, Tencent Cloud’s content delivery network supports digital wallet provider DANA in delivering faster and more reliable services nationwide, while companies such as Telkomsel are using Tencent Cloud’s AI capabilities for content generation and palm-based verification technology. Tencent Cloud currently operates a global infrastructure network covering 66 availability zones across 23 markets and regions, including three availability zones in Indonesia. The company said it will continue expanding its presence in Indonesia by supporting local enterprises with secure cloud infrastructure and practical AI solutions to help businesses grow domestically and compete internationally. -- MINUTESMY

JAKARTA, July 15 — Tencent Cloud, the cloud computing arm of global technology company Tencent, has expanded its international suite of artificial intelligence (AI) agent solutions into Indonesia as businesses in the country accelerate digital transformation and AI adoption. The announcement was made during Tencent Cloud’s AI Executive Day summit in Jakarta, which gathered more […]