HANOI, Nov 10 – Technology startup Chimes AI has improved its artificial intelligence (AI) processing speed by approximately 2.9 times after adopting FPT AI Factory’s high-performance computing infrastructure.
The upgrade supports Chimes AI’s Tukey platform, which helps manufacturers monitor equipment, predict failures and improve factory operations.
The collaboration also strengthens the company’s plans to expand into Vietnam’s industrial and manufacturing sectors, as well as other markets across the region.
AI Helps Factories Predict Equipment Problems
Chimes AI developed Tukey to help manufacturers identify equipment problems before they cause major disruptions.
The platform uses machine learning to monitor equipment health, predict potential failures and improve production processes.
However, detecting a problem is only the first step.
Engineers must still investigate what caused the issue. They also need to review maintenance records, check operating procedures and decide what action to take.
These tasks can delay repairs. They can also make factories depend heavily on experienced engineers.
To address this challenge, Chimes AI added Generative AI capabilities to its Tukey platform.
The system now combines machine learning predictions with AI-powered analysis. It can investigate possible causes, retrieve relevant maintenance records and recommend suitable actions.
This allows factory teams to move beyond identifying problems. They can also receive guidance on how to resolve them.
FPT AI Factory Delivers Faster AI Processing
As Chimes AI expanded its Generative AI services, its computing requirements increased.
The company needed stronger computing power to run larger language models and process longer information requests.
Its previous GPU environment struggled with some of these demanding workloads.
Therefore, Chimes AI moved its operations to FPT AI Factory, which uses NVIDIA H100 graphics processing units (GPUs).
The company now runs its Qwen3.6-27B language model using vLLM technology. This setup supports AI analysis, information retrieval and other industrial AI services.
In a benchmark using a 2,000-token input, processing time dropped from 9.54 seconds to just 3.28 seconds.
That represents approximately 2.9 times faster AI inference compared with its previous computing environment.
Dora Hsieh, Executive Assistant to the CEO at Chimes AI, said FPT AI Factory delivered a smooth, low-latency experience that met the company’s performance expectations.
She added that the infrastructure provides a strong foundation for developing its next generation of industrial Generative AI services.
AI Could Improve Factory Productivity
According to Chimes AI’s validation, its industrial AI solution achieved more than 90 per cent accuracy in detecting equipment abnormalities.
The company also reported that its technology could reduce unexpected production downtime by up to 30 per cent.
In addition, it could cut maintenance labour time by as much as 50 per cent.
These improvements could help manufacturers respond to equipment problems faster and manage factory operations more efficiently.
Generative AI also allows companies to make better use of existing knowledge. This includes maintenance records, operating procedures and the experience of engineering teams.
As a result, more employees can access useful technical information instead of relying only on a small group of senior specialists.
FPT Expands Its AI Infrastructure Across Asia
The partnership also highlights Vietnam’s growing role in the regional AI infrastructure market.
FPT AI Factory operates computing infrastructure in Vietnam and Japan. It aims to support international AI companies and startups that need powerful computing resources to develop and expand their products.
For Chimes AI, the collaboration provides the computing foundation to develop Tukey into a more complete industrial AI platform.
The system aims to support the entire process, from detecting equipment problems to analysing their causes and recommending solutions.
The development reflects how advanced AI infrastructure can help manufacturers address practical challenges while supporting the growth of industrial technology across Asia-Pacific.
Source : PR Newswire| Rewritten By Minutesmy
